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Privacy Policy

Privacy and Cookies Policy

CozyGlo (“We”) are committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) and our website terms of use set out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please therefore read the following carefully to understand our practices regarding your personal information.

For the avoidance of any doubt, by visiting www.cozyglo.co.uk (the “Website”) you are accepting and consenting to the practices described in this Policy.

For the purposes of the Data Protection Act 1998 (the “DPA”), the data controller is CozyGlo Limited of 3 Thorne Street, London, SW13 0PT with company number 08958891 (the “Company”).

Information We May Collect From You

Information you give us: You may give us information about you on our Website in order to place an order for our products, correspond with us or participate in discussion boards, blogs or other social media functions on our Website. The information you give us may include, without limitation, your name, postal address, email address, mobile number and credit or debit card details (“Personal Information”).

Information we collect about you: Each time you visit our Website we may automatically collect technical information, including IP addresses used to connect your computer to the Internet, information about your visit, products you viewed and searched for, page response times amongst other technical information to help us improve our service to you

Information we receive from other sources: We may receive information about you from third parties such as those providing technical, payment and delivery services to us.


Cookies are small data files which most website operators place on the browser or hard drive of their user’s computer. Cookies may gather information about the user’s use of a website or enable the website to recognise the user as an existing customer. If you set your device not to receive cookies, you may not be able to make an online order or take full advantage of our Website.

What We Use Your Personal Information For

We will use your Personal Information in the following ways:

  • -  to provide you with information about products we offer that you have purchased or

    enquired about;

  • -  to carry out our obligations arising from any contracts entered into between you and

    CozyGlo Limited and to provide you with the information and services that you request

    from us.

  • -  to administer and improve the Website including troubleshooting, data analysis amongst

    other things.

  • -  to provide you or permit selected third parties to provide you, with information about

goods or services we feel may be of interest to you. We, or selected third parties, will

only use your data in this way if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to selected third parties for marketing purposes, please tick the relevant box situated on the page of the Website where we collect your Personal Information.

When We May Disclose Your Personal Information To Third Parties

  • -  In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets;

  • -  if CozyGlo Limited or substantially all of its assets are acquired by a third party, in which case Personal Information held by it about its customers may be one of the transferred assets; or

  • -  if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or to protect the rights, property or safety of CozyGlo, our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

    Where We Store Your Personal Information

    All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy and Cookies Policy.

    Your Rights

    You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right at any time by contacting us at info@cozyglo.co.uk.

    Third Party Websites And Social Networks

    Our Website may, from time to time, contain links to and from third party websites or social network providers such as FaceBook, Twitter and Instagram. If you follow a link to any of these websites or share information from our Website on them, please note that these

websites have their own privacy and cookies policies and that we cannot and do not accept any responsibility or liability for such use.

Access To Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes To Our Privacy Policy

Any changes we make make to this Policy in the future will be posted on this page and, where appropriate, notified to you by email. Therefore, please check back frequently to see any updates or changes.


Questions, comments and requests regarding this Policy are welcomed and should be addressed to info@cozyglo.co.uk.

Thank you!